3 Devious Chiropractic Marketing Lies

I hope you haven’t bought-into or convinced yourself of any of these little devious chiropractic marketing white-lies. Because, one of the two biggest reasons for chiropractic practice failure is lack of chiropractic marketing systems, these small lies you tell yourself can add up to BIG trouble for your chiropractic practice. So, as I cover these insidious lies, be honest with yourself and ask if you’ve been telling yourself any of these:

Chiropractic Marketing LIE #1: “My budget’s way to small.”

This is a mindset many chiropractors mistakenly possess… that’s built on the idea that your chiropractic marketing is an expense. Really… your chiropractic marketing is NOT an expense. It’s an investment, when done right, that will bring you back more money. Your practice lighting… that’s an expense. Your air conditioning… that’s an expense. Your marketing… that’s an investment.

And, when you see your marketing as an investment… one that brings you a positive ROI (if you’re doing it correctly)… you should realize that the goal is to invest as much as possible. In other words, if every time you invest $1, you make back $2, you should be doing that everyday, all day. If your marketing is NOT bringing you back a positive return on your investment, that’s a sign that you’re simply not using the correct direct response marketing principles in your marketing and advertising efforts. Which leads me to the next Chiropractic Marketing Lie…

Chiropractic Marketing LIE #2: “Marketing doesn’t work for me.”

Of course marketing works. That’s why it’s a billion-dollar industry. The key, though, is that whenever you do advertise or market your practice, that you’re using time-tested, proven direct response marketing principles, and not just following the herd of what other chiropractors are doing.

In fact, let me be completely frank for a second…

Following what the average chiropractor is doing to try and build their practice, will only get you what the average chiropractor is currently getting. And, right now, I have to believe that’s NOT what you want. If you do what the average does, you’ll continue to get what the average gets. And, again, right now that’s very little.

According to Earl Nightingale, anytime you’re in an industry where there aren’t many successful examples, you should do the OPPOSITE of what everybody else in the marketplace is doing. For many chiropractors, using proper direct response marketing principles in their chiropractic marketing efforts is quite a stretch and gets them out of their comfort zone. But, most of the time, remaining in your comfort zone is the exact thing that holds you back. Often, it’s the things you’re most uncomfortable with that are the exact things you should be doing to grow your practice.

Listen:

Not all chiropractic marketing works. In fact, most chiropractic marketing doesn’t work. That’s because it’s not persuasive, not attention-getting, and doesn’t convey any benefits of what sets the typical chiropractor apart. But… BUT… properly done chiropractic marketing that does convey all of those things, will create a steady, consistent stream of new patients and cash flow to you. It will.

Chiropractic Marketing LIE #3: “There’s no time for marketing.”

Marketing your chiropractic practice is the lifeblood of your practice. It’s THE thing that will get you new patients and keep your patients coming back for months and months and months. The marketing of your practice should be viewed similar to the way you view eating for health and wellness. In order for your body to thrive it needs good nutrition and to be fed on a regular basis. You would say, “I don’t have time to eat” or “Eating isn’t important to my body”. We certainly know the outcome of that type of thinking.

Fact of the matter is, the chiropractors who give their marketing the proper amount of time and attention, combined with the proper direct response marketing principles, are the doctors experiencing the greatest practice growth and increase in cash flow. Your takeaway: you absolutely, positively MUST… MUST… give your chiropractic practice marketing the time and attention it deserves and needs.

And, so… there you have it… 3 of the tiny white-lies many chiropractors tell themselves about their chiropractic marketing that holds them back from every experiencing the big consistent growth they long for. Don’t make that same mistake.

Direct Sales Success – Holiday Season Begins NOW

It’s not often I write about booking, selling and recruiting, as there are plenty of Direct Sales trainers that speak on the core elements of our business. However, as a consultant in the trenches, I must chime in about taking advantage of the biggest selling season of our year.

And it begins NOW.

One of my mentors told me that the biggest mistake we make in sales is selling “in the month for the month”. In essence, we’re skating on thin ice in our business because we’re focused on the “now” rather than planning ahead.

Direct sales coach (and also a good friend), Julie Anne Jones, made a post on her blog about getting back to business once the kids are in school. It touched a nerve with me. If you’re just now “getting started”, you’ll have to play a lot of catch up just to get your business on solid ground in time for the holidays.

If that’s the boat you’re in, here are a few tips to get you moving forward faster:

1. Get clear on your objectives. Think about what you want your holiday earnings to look like now. And as Julie said in her previous post, make a plan. So often, we get cloudy on the execution because we weren’t clear on our goals and didn’t make a suitable plan. Plan for the vacation, the new TV, the gifts for the kids – and know how many parties you need between now and then to make that happen.

2. Know your benchmarks. What’s your average show sales? What’s the average ticket per customer? How many bookings do you average per show? If you don’t know those numbers, you can’t begin to plan. Benchmark your last 6 months versus the same time period last year. For some, their averages are slipping due to local economic issues (or other issues), but for others, because competition is waning, their numbers are on the rise.

3. Commit to “a little more” than before. Getting more than you’ve had before means being willing to do things differently. Are you reaching out to new markets, spending more time creating an online marketing strategy, or making more cold calls? What are you doing above and beyond the norm to drum up new, additional business to front load your calendar?

4. Sell into next quarter. I know several consultants that are booked 90 days (or more) in advance. Yes, it’s totally possible. For my business, I rarely have a client that can book in the next two weeks because of their own scheduling conflicts. I don’t fight it. I book 4-5 weeks out and coach my hostesses, using incentives to help them keep their originally scheduled date.

If you’ve already got a full calendar, good for you. Here are some tips to make November and December your best months ever:

1. Plan a special promotion at Thanksgiving. Each year, when other people are expecting/sending Christmas cards, I’ve already touched my most valued (top 20%) hosts and customers with a Thanksgiving card. Make a memorable connection, include a special offer, and follow up with a quick phone call to see if they’re able to order or book to add to your holiday sales. It’s a unique and different way to provide value and generate business.

2. Start approaching businesses and school offices now. Many times they’re already planning their holiday gift purchases, and if you wait until November, they’ve already made up their minds. Be proactive in contacting commercial customers – sometimes they have a huge lead time for approvals on orders and holiday gifts.

3. Remember to give plenty of advanced notice on all your parties. Consider sending invitations a week earlier than normal, and follow up with a phone call. It’s a little extra work, but the payoff is tremendous.

4. Start your VIP/customer appreciation programs now – when spending is high. This encourages repeat business throughout the year – even after the holidays. They’ll already have a few stamps on their VIP cards, so they’ll be eager to get them filled!

Don’t feel compelled to do all of these strategies, just pick a few and see the improvement from last year. The important thing is to be clear, focused and take new action toward attaining your goals. I’ve had consultants on my team sell thousands more in fall just using a handful of these tips.

Direct Sellers: Street Credentials Mean Something

Direct selling has been around for a very long time – the reason for this is the fact that direct sellers use word of mouth to promote their products and get sales, and most marketers know that word of mouth marketing continues to be one of the best ways to market a product or service.

Nowadays, direct sellers can utilize a lot of resources in getting prospects, generating leads, and increasing their sales. Social media is one of those resources, as it’s an excellent way to do some market research, engage with prospective customers, and participate in discussions.

It’s not a good idea to just jump into social media without knowing exactly what to do, however. Even if you’ve been using Facebook or Twitter for years now, using social media for your direct selling business is still very different from interacting with your friends on Facebook or tweeting personal stuff on Twitter. There’s more to it than that.

If you really want to be successful in using social media for your business, consulting with an expert would be very helpful. This is someone who can really guide you step-by-step through the process so you don’t end up floundering along and uncertain of what you’re doing.

The problem nowadays is the fact that so many people call themselves “experts” or “gurus” without really being one. There’s a huge difference between a true expert and someone who just calls themselves that.
So how do you find the real expert? How do you differentiate between someone who really knows what they’re doing and someone who’s all talk?

1. Knowledge

For someone to position themselves an “expert” in their field means that they have excellent working knowledge of the industry and the work required of it. They should be knowledgeable enough to be able to explain to someone who’s not involved in the industry – if they frequently use jargon and other industry terms, they may be just spouting off and trying to sound knowledgeable even if they aren’t.

Also, they should know the limits of their knowledge – if they don’t know something, they should willingly admit it. But typically, even if they don’t exactly know something, they know a way to get the information for you.

2. Experience

Experience is also a critical factor. You cannot call yourself an expert without having prior experience in your particular niche or industry. A true expert would have working experience on the field, and can give you evidence of their performance. For example, a social media expert should be able to give you the results of what they did for a business – you should clearly see an improvement in how the business is doing. Otherwise, if they cannot show you any results, then they really shouldn’t call themselves experts.

3. Problem Solver

A real expert isn’t one who will panic when problems arise. They should be able to stay calm and figure out how to solve the problem in a rational manner. They’re the go-to person for any problems encountered. They should be able to make quick decisions based on their knowledge and experience, and guide you in the right direction.

4. Commitment

A true expert is one who is committed to the work they do and continues to learn whatever they can about their field of interest. They aren’t simply stagnant about their knowledge, but they are continually enthusiastic about learning more about their niche. They aren’t forced into doing what they do – they are simply passionate and committed about it.

5. Networking

A real expert is someone who knows how to network with their peers and knows the value of connections. After all, they wouldn’t be experts if no one acknowledges their knowledge and experience on a particular niche.

6. Authentic

Experts are authentic people. They don’t need to scam you in order to sell their services. They practice what they preach, and they’re confident in their abilities. They don’t have to push their expertise on people, because people are already approaching them to learn more.

As a direct seller, make sure that you approach a true expert, not someone who just claims to be an expert but doesn’t have the street credentials to prove it. This is someone who’s willing to take you by the hand and show you what they know without having to make up stories. Don’t fall for just anyone who puts guru or expert at the end of their title. Find the real expert who can really deliver.